Acceptance of Terms By accessing and using the website www.orthosquare.com, you agree to comply with and be legally bound by these Terms of Use. These terms constitute a binding agreement between you and Orthosquare Multispeciality Dental Clinic Private Limited. If you do not agree with any part of these terms, you must refrain from using this website.
Use of the Website This website is intended to offer general information about Orthosquare’s dental services, clinics, and offerings. All content is for informational purposes only and is not a substitute for professional dental advice, diagnosis, or treatment. You are encouraged to consult with a qualified dentist in person before making any decisions related to your oral health. Any treatment-related decisions will be made only after clinical assessment by our licensed dental professionals.
Eligibility and User Conduct Users must be at least 18 years of age or use the website under the supervision of a parent or guardian. When submitting information through the website—whether for booking appointments, submitting queries, or making payments—you agree to provide truthful and complete details. Any false, misleading, or incomplete information may result in denial of services. Use of the site for unlawful or unauthorized purposes is strictly prohibited.
Appointments and Communication Submitting a form or requesting an appointment does not guarantee service availability. Our team will reach out to verify the details, and only after confirmation will your appointment be finalized. By using the site, you consent to receive communications from Orthosquare via phone, email, or text regarding your queries, appointments, or treatment updates.
Payments and Refunds All payments made for consultations, procedures, or dental services are governed by Orthosquare’s refund policy. No refunds will be processed once treatment has commenced or when custom-made dental products (like crowns, dentures, aligners, or retainers) have been ordered or manufactured. Any consideration for a refund will be strictly based on internal management review and requires complete documentation submitted by the patient. Submitting a refund request does not guarantee approval. In certain cases, at the discretion of the management, a credit note may be issued for future treatments instead of a refund. EMI plans, once activated, cannot be canceled, and Orthosquare does not hold responsibility for third-party financing arrangements.
Intellectual Property Rights All materials displayed on the Orthosquare website, including but not limited to logos, content, graphics, images, and layout design, are the intellectual property of Orthosquare or its licensors and are protected under applicable copyright and trademark laws. No part of the website may be copied, reproduced, republished, or distributed in any form without express written permission from Orthosquare. Any unauthorized use is strictly prohibited and may result in legal action.
User-Generated Content Any reviews, feedback, testimonials, or other content voluntarily submitted to Orthosquare through the website or other official channels must be genuine, respectful, and compliant with applicable laws. By submitting such content, you grant Orthosquare the right to use, reproduce, publish, or display it for informational or promotional purposes, without additional permissions or compensation.
Third-Party Links and Services The website may contain links to third-party websites or services. Orthosquare does not endorse or take responsibility for the availability, accuracy, or content of these external sites. Visiting third-party platforms is at the user’s own discretion, and we encourage you to review their terms and privacy policies before engaging.
Limitation of Liability Orthosquare makes every effort to ensure that the information provided on the website is accurate and up to date. However, we do not guarantee uninterrupted access, complete accuracy, or that the platform will be free from errors or viruses. We shall not be liable for any direct, indirect, incidental, or consequential losses or damages arising from your use of the website or reliance on its content.
Indemnification By using this website, you agree to indemnify, defend, and hold harmless Orthosquare, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses resulting from your violation of these Terms of Use or your misuse of the platform.
Jurisdiction and Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
Modifications to Terms Orthosquare reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the updated terms. Users are encouraged to review the Terms of Use periodically to stay informed.
Contact Information For any questions, concerns, or legal matters related to these Terms of Use, please write to us at: grievance@orthosquare.in.